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PRIVACY POLICY

OUR EMAIL SUBSCRIPTION

Bijou Jewellers stores emails in order to contact customers and inform people of offers, events and competitions.

  • Bijou Jewellers will not e-mail you unless you have given us your consent;

  • Bijou Jewellers will not pass on your e-mail address to any third party, if you choose to join any subscription list;

  • You will be allowed to unsubscribe at any time by e-mailing us.

Bijou Jewellers comply fully with the Data Protection Act of 1998 and the GDPR of 2018. Bijou Jewellers are ICO Registered.

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WHAT PERSONAL INFORMATION ABOUT  CUSTOMERS DO WE REQUIRE?

The information we learn from customers helps us personalise and
continually improve your shopping experience with Bijou Jewellers.
Here are the types of information we gather.

Information You Give Us:
We receive and store information you enter on our website or give us in
any other way. We may collect the following information about you; Name,
Address, Telephone Numbers, Email Address that will be stored safely and
securely on our records. You can choose not to provide certain information,
but then you might not be able to take advantage of many of our features.
We use the information that you provide for such purposes as responding
to your requests, fulfilling orders, customising future shopping for you,
improving our shop features and communication with you.
Any verbal in store collected information that we hold about you is for
warranty purposes only and is subsequently deleted if you have not
purchased any more items from us after 3 years.


Automatic Information:
We receive and store certain types of information whenever you interact
with our website. For example, like many websites, we use " cookies," and we
obtain certain types of information when your web browser accesses our
website.


E-mail Communications:
Our e-mail mailing list is 'opt-in' and at any time you can choose to 'opt-out'!

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WHAT ABOUT COOKIES?

Cookies are alphanumeric identifier text files that we transfer to your
computer’s hard drive through your web browser to enable our systems to
recognize your browser and to provide features such as storage of items in
your Shopping Basket between visits.

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HOW DOES 'BIJOU JEWELLERS' USE THE INFORMATION IT RECEIVES?

We respect your privacy and appreciate your business. At no time do we
ever provide your account contact or payment information to any third
party vendor, associate or service provider unless absolutely necessary in
order to complete your transaction and order.

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HOW SECURE IS INFORMATION ABOUT ME?

All personal information collected is handled using Secure Sockets Layer
(SSL) software, which encrypts information you provide for purchasing of
our products or services. All information provided when paying through Wix
is handled by Wix using Secure Sockets Layer (SSL) software.

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ELECTRONIC COMMUNICATIONS

When you visit Bijou Jewellers or send e-mails to us, you are
communicating with us electronically. From this we will understand that
you wish to receive communications from us electronically and we will use
this method to contact you. We will communicate with you by e-mail or by
posting notices electronic notifications.


It is understood that all agreements, notices, disclosures and other
communications that we provide to you electronically satisfy any legal
requirement that such communications be in writing. If you require
agreements in another form these may be subject to additional charges or
a refusal.

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CCTV

We use and store data through surveillance in store in accordance with the
Data Protection Act 1998. Recorded material is stored safely and securely
to maintain the integrity of the information. Recorded material is deleted
after 2 weeks with the only exception being material needed for legal
proceedings.

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QUESTIONS

You can contact Bijou Jewellers on Data Protection by writing to:


Bijou Jewellers
Unit 7B, Corn Hall Arcade
Cirencester
GL7 2NY


By email at info@boutiquebijou.co.uk  using the subject line ‘Data Protection
Enquiry’

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HOW TO MAKE A COMPLAINT?

If you are unhappy with how your Personal Data is processed by Bijou
Jewellers, you have the right to contact us via the above details. If you
remain unhappy, following the response to your complaint, you have the
right to lodge a further complaint with The Information Commissioners
Office (ICO) at:


Email: casework@ico.org.uk
Tel: 0303 123 1113
Website: https://ico.org.uk/global/contact-us/

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